This Privacy Policy explains how Dongsung TCS (“Dongsung TCS”, “the Company,” “we”, “our”, or “us”) collects your personal information as you use dongsungtcs.com (the “Website”), how we use this personal information, with whom we share this personal information, and your choices in connection with this. If there are any changes made to the privacy policy, we will announce it through our website. This policy will be effective starting from April 18st, 2024.

1. Collection of personal information and purpose of use

The Company collects personal information for the following purposes.
Personal information will not be used for any other purposes other than for the following purposes. We will ask for your consent before using information for a purpose other than those described in this policy.
• Receiving and responding to product inquiries

2. Maintenance of Personal Information

A. The Company must collect and preserve personal information only in accordance with related laws and regulations and users’ consent. Major items of personal information that the Company collects and holds include the following:
• For product inquiries
– Essential information : Company name, Department, Name, Position, e-mail, user mobile phone number
* The following personal information items may be automatically generated and collected during the internet service process:
Usage information for system service usage history, access logs, access IP, cookies, and MAC address information

B. The Company collects personal information in the following ways:
The company collects personal information entered by users and information automatically generated by computers.

3. Maintenance of personal information and length of use

In the event that the purpose of handling collected personal information has been fulfilled, the retention period agreed upon has been expired, the period required by law has been expired, or a governmental office requires, the Company destroys the information without delay. The periods of information retention specified by the Act on the Consumer Protection in Electronic Commerce Transactions, Etc. are as follows:
A. Records related to handling consumers’ complaints or conflicts: 3 years
B. Records related to display/advertisement: 3 years
C. Records related to contracts, subscription withdrawals, etc.: 5 years
D. Records related to payment and supply of goods, etc.: 5 years
E. Internet login records of user: 3 months

4. Provision of Personal Information to a Third Party

The company processes the personal information of data subjects only within the scope specified in “1. Purpose of Personal Information Processing” and provides personal information to third parties only with the consent of the data subject or in cases falling under special provisions of Article 17 and 18 of the “Personal Information Protection Act.” The company provides personal information to third parties as follows.

-a person on offer
DongSung TCS

-Personal information provided
Name, e-mail, Company name, Department, Position, user mobile phone number

-Purpose of use of personal information
Receiving inquiries and responding with results

-The retention period of the recipient
Until the purpose is achieved

5. Rights of Users and Legal Representatives and How to Exercise Such Rights

Users may request anytime for viewing, modification, deletion, suspension of use, and withdrawal of registered personal information. In that case, the Company will take a necessary measure without delay through the basic identification procedures upon notification to the privacy administrator via telephone, e-mail, or in a written form. The exercise of rights such as access, correction, deletion, processing suspension, and request for suspension of personal information processing can be done through legal representatives of the data subject or through agents delegated by them.

6. Disposal of Personal Information

In principle, the Company disposes personal information without delay once its purpose has been fulfilled or the retention period has been expired except that the information shall be retained in accordance with related laws.

Specific ways of disposal are as follows:
A. Personal information printouts: Shredding or incineration
B. Personal information in electronic formats: Permanent deletion in a non-restorable manner

7. Measures for Safety of Personal Information and for Technical/Administrative Management

In order to secure safety of information according to the Personal Information Protection Act and the Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc., the Company takes the following technical/administrative/physical measures:

A. The Company establishes and practices internal management plans for safety handling of personal information.
B. Restriction on Access to Personal Information: The Company takes necessary measures to restrict access to personal information in such ways as grant, modification, and cancellation of access to the database system that processes personal information.
C. Authorization and Education of Employees: The Company authorizes employees who handles personal information and limits their number in order to secure the safety of personal information.D. Encryption of Personal Information: Personal information is encrypted for safety retention and management.
E. Prevention of Forgery or Alteration of Retained Access Records: Access records are retained and managed for at least 6 months, and they are protected from any forgery, alteration, theft, or loss.
F. Installation and Renewal of Security Programs: In order to prevent personal information from leakage or damage by hackers, computer viruses, etc., the Company installs, regularly renews, and inspects security programs.
G. Use of Locking Devices for Document Security: The database system that retains personal information is kept in a physically separate place, and the established procedures are operated to restrict access to this area.

8. Installation, operation and rejection of the automatic collection system of personal information and related matters

A. Our company utilizes the ‘cookie’ which continuously stores and retrieves our members’ information. A cookie is a very small text file saved to our member’s computer hard disk sent to the member’s browser by the server used to operate websites.
B. Cookies and purpose of use
By analyzing the access frequency and visiting times of both members and non-members, it is possible to understand the user’s taste and subject of interest while tracking search habits. By determining the participation level of various events and taking consideration of visiting times, we provide target marketing and services tailored to the individual. You have a choice as to whether to install cookies. By setting the options in your web browser, you may allow all cookies, confirm all cookies every time they is saved, or you may reject the storage of any cookies.
C. Method of rejecting cookie installment

A way of rejecting cookie installment is by setting the options in your web browser and allowing all cookies, confirm all cookies every time they are saved, or rejecting the storage of any cookies.
Example of set-up (for Internet Explorer): Go to the top of the web browser Tools > Internet Option > Personal Information However, if you reject installing of cookies, we may experience difficulties in providing you with services.

9. Personal Information Protection Chief and Handling of Complaints about Personal Information

A. The Company protects the member’s personal information and has designated a division and a personal information manager to deal with complaints related to personal information

Personal Information Protection Chief
Name : Suhyun Park
Phone Number : +82-55-340-6004

Personal Information Protection staff
Name : Bumju Jin
Phone Number : +82-55-340-7502

Users may report complaints to any of the following governmental agencies:

– Personal information violation report center (www.privacy.kisa.or.kr / dial118 without exchange)
– Personal information dispute mediation committee (www.privacy.kisa.or.kr / dial118 without exchange)
– Supreme Prosecutors’ Office Cybercrime investigation division (www.spo.go.kr / dial1301 without exchange)
– National Police Agency Cyber Bureau (cyberbureau.police.go.kr / dial182 without exchange)

11. Modification to Personal Information Policies

This privacy policy is effective from April 18st, 2024.